Privacy policy
Privacy policy
Effective Date: July 13, 2026
Last Updated: October 3, 2026
NorthCrew Property Services Corp. (“NorthCrew,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our website visitors, clients, and leads.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://northcrewpropertyservices.com (the “Site”), submit an inquiry form, or engage our property maintenance and exterior services.
This policy is designed to comply with applicable Canadian privacy legislation, including Alberta’s Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect personal information that you voluntarily provide to us, as well as certain automated technical data when you navigate our Site.
A. Information You Provide Directly
Contact Information: Full name, phone number, email address, and service address.
Service Request Details: Property specifics, requested maintenance services, project descriptions, and custom form responses submitted via Fillout or Framer forms.
Communication Preferences: Opt-in selections and consent for SMS text messages and email notifications.
B. Information Collected Automatically
Device & Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, referring URLs, and interaction data.
Cookies & Tracking Technologies: Standard cookies and web beacons used to optimize site performance, analyze user traffic, and measure lead campaign efficiency.
2. How We Use Your Information
We use the collected personal information strictly for legitimate commercial and customer service purposes, including:
Service Delivery: Providing estimates, scheduling property maintenance, fulfilling service contracts, and managing client accounts.
Customer Communications: Responding to inquiries, sending appointment confirmations, project updates, and service notifications.
SMS & Email Follow-ups: Delivering transactional alerts, booking reminders, and automated lead follow-ups where you have provided explicit opt-in consent.
Platform Operations & Marketing Analysis: Improving site navigation, evaluating advertising performance (e.g., Meta Lead Ads), and maintaining system security.
3. Consent and Opt-Out Rights
We collect and process your personal information based on your explicit or implied consent at the time of collection.
A. Web Forms & Lead Capture
By entering your phone number and checking our SMS consent box on our web forms or lead ads, you consent to receive automated transactional and follow-up text messages from NorthCrew Property Services Corp. Consent is not a mandatory condition of purchase.
B. Withdrawing Consent & Opting Out
SMS Messages: You can stop receiving text messages at any time by replying STOP to any SMS sent from our numbers. Reply HELP for support.
Emails: You can unsubscribe from non-essential promotional emails by clicking the "Unsubscribe" link at the bottom of any email.
General Consent: You may withdraw your consent for us to hold or process your personal information at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer.
4. How We Share and Disclose Your Information
We do not sell, rent, trade, or share your personal information or mobile data with third parties for marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
We may share personal information only in the following limited scenarios:
• Service Providers & Data Processors: Trusted third-party tools that assist us in operating our business (e.g., n8n, Brevo CRM, Fillout, Telnyx, and Framer). These providers are bound by strict confidentiality agreements and are permitted to process your data solely to perform services on our behalf.
• Legal Requirements: When required by law, subpoena, court order, or government authority, or to enforce our legal rights and protect property safety.
Legal Requirements: When required by law, subpoena, court order, or government authority, or to enforce our legal rights and protect property safety.
5. Data Security and Retention
We implement administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.
Retention: We retain personal information only as long as necessary to fulfill the purposes for which it was collected, resolve disputes, and satisfy legal or tax requirements.
Disposal: Once data is no longer required, it is securely deleted, overwritten, or anonymized.
6. Accessing and Updating Your Information
Under Canadian privacy laws, you have the right to request access to the personal information we hold about you and to request corrections if any details are inaccurate or incomplete.
To submit a request for data access or correction, please write to our Privacy Officer using the contact details below. We will respond to verified requests within 30 days.
7. Third-Party Links
Our Site may contain links to third-party websites or services (e.g., social media platforms). We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any site you visit.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices, services, or legal obligations. Updates will be posted on this page with a revised "Last Updated" date.
9. Contact Us & Privacy Complaints
If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact:
Privacy Officer
NorthCrew Property Services Corp.
Alberta, Canada
Email: contact@northcrewpropertyservices.com
Phone: +1 (825) 982-1900
Effective Date: July 13, 2026
Last Updated: October 3, 2026
NorthCrew Property Services Corp. (“NorthCrew,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our website visitors, clients, and leads.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://northcrewpropertyservices.com (the “Site”), submit an inquiry form, or engage our property maintenance and exterior services.
This policy is designed to comply with applicable Canadian privacy legislation, including Alberta’s Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect personal information that you voluntarily provide to us, as well as certain automated technical data when you navigate our Site.
A. Information You Provide Directly
Contact Information: Full name, phone number, email address, and service address.
Service Request Details: Property specifics, requested maintenance services, project descriptions, and custom form responses submitted via Fillout or Framer forms.
Communication Preferences: Opt-in selections and consent for SMS text messages and email notifications.
B. Information Collected Automatically
Device & Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, referring URLs, and interaction data.
Cookies & Tracking Technologies: Standard cookies and web beacons used to optimize site performance, analyze user traffic, and measure lead campaign efficiency.
2. How We Use Your Information
We use the collected personal information strictly for legitimate commercial and customer service purposes, including:
Service Delivery: Providing estimates, scheduling property maintenance, fulfilling service contracts, and managing client accounts.
Customer Communications: Responding to inquiries, sending appointment confirmations, project updates, and service notifications.
SMS & Email Follow-ups: Delivering transactional alerts, booking reminders, and automated lead follow-ups where you have provided explicit opt-in consent.
Platform Operations & Marketing Analysis: Improving site navigation, evaluating advertising performance (e.g., Meta Lead Ads), and maintaining system security.
3. Consent and Opt-Out Rights
We collect and process your personal information based on your explicit or implied consent at the time of collection.
A. Web Forms & Lead Capture
By entering your phone number and checking our SMS consent box on our web forms or lead ads, you consent to receive automated transactional and follow-up text messages from NorthCrew Property Services Corp. Consent is not a mandatory condition of purchase.
B. Withdrawing Consent & Opting Out
SMS Messages: You can stop receiving text messages at any time by replying STOP to any SMS sent from our numbers. Reply HELP for support.
Emails: You can unsubscribe from non-essential promotional emails by clicking the "Unsubscribe" link at the bottom of any email.
General Consent: You may withdraw your consent for us to hold or process your personal information at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer.
4. How We Share and Disclose Your Information
We do not sell, rent, trade, or share your personal information or mobile data with third parties for marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
We may share personal information only in the following limited scenarios:
• Service Providers & Data Processors: Trusted third-party tools that assist us in operating our business (e.g., n8n, Brevo CRM, Fillout, Telnyx, and Framer). These providers are bound by strict confidentiality agreements and are permitted to process your data solely to perform services on our behalf.
• Legal Requirements: When required by law, subpoena, court order, or government authority, or to enforce our legal rights and protect property safety.
Legal Requirements: When required by law, subpoena, court order, or government authority, or to enforce our legal rights and protect property safety.
5. Data Security and Retention
We implement administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.
Retention: We retain personal information only as long as necessary to fulfill the purposes for which it was collected, resolve disputes, and satisfy legal or tax requirements.
Disposal: Once data is no longer required, it is securely deleted, overwritten, or anonymized.
6. Accessing and Updating Your Information
Under Canadian privacy laws, you have the right to request access to the personal information we hold about you and to request corrections if any details are inaccurate or incomplete.
To submit a request for data access or correction, please write to our Privacy Officer using the contact details below. We will respond to verified requests within 30 days.
7. Third-Party Links
Our Site may contain links to third-party websites or services (e.g., social media platforms). We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any site you visit.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices, services, or legal obligations. Updates will be posted on this page with a revised "Last Updated" date.
9. Contact Us & Privacy Complaints
If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact:
Privacy Officer
NorthCrew Property Services Corp.
Alberta, Canada
Email: contact@northcrewpropertyservices.com
Phone: +1 (825) 982-1900
Effective Date: July 13, 2026
Last Updated: October 3, 2026
NorthCrew Property Services Corp. (“NorthCrew,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our website visitors, clients, and leads.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://northcrewpropertyservices.com (the “Site”), submit an inquiry form, or engage our property maintenance and exterior services.
This policy is designed to comply with applicable Canadian privacy legislation, including Alberta’s Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect personal information that you voluntarily provide to us, as well as certain automated technical data when you navigate our Site.
A. Information You Provide Directly
Contact Information: Full name, phone number, email address, and service address.
Service Request Details: Property specifics, requested maintenance services, project descriptions, and custom form responses submitted via Fillout or Framer forms.
Communication Preferences: Opt-in selections and consent for SMS text messages and email notifications.
B. Information Collected Automatically
Device & Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, referring URLs, and interaction data.
Cookies & Tracking Technologies: Standard cookies and web beacons used to optimize site performance, analyze user traffic, and measure lead campaign efficiency.
2. How We Use Your Information
We use the collected personal information strictly for legitimate commercial and customer service purposes, including:
Service Delivery: Providing estimates, scheduling property maintenance, fulfilling service contracts, and managing client accounts.
Customer Communications: Responding to inquiries, sending appointment confirmations, project updates, and service notifications.
SMS & Email Follow-ups: Delivering transactional alerts, booking reminders, and automated lead follow-ups where you have provided explicit opt-in consent.
Platform Operations & Marketing Analysis: Improving site navigation, evaluating advertising performance (e.g., Meta Lead Ads), and maintaining system security.
3. Consent and Opt-Out Rights
We collect and process your personal information based on your explicit or implied consent at the time of collection.
A. Web Forms & Lead Capture
By entering your phone number and checking our SMS consent box on our web forms or lead ads, you consent to receive automated transactional and follow-up text messages from NorthCrew Property Services Corp. Consent is not a mandatory condition of purchase.
B. Withdrawing Consent & Opting Out
SMS Messages: You can stop receiving text messages at any time by replying STOP to any SMS sent from our numbers. Reply HELP for support.
Emails: You can unsubscribe from non-essential promotional emails by clicking the "Unsubscribe" link at the bottom of any email.
General Consent: You may withdraw your consent for us to hold or process your personal information at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer.
4. How We Share and Disclose Your Information
We do not sell, rent, trade, or share your personal information or mobile data with third parties for marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
We may share personal information only in the following limited scenarios:
• Service Providers & Data Processors: Trusted third-party tools that assist us in operating our business (e.g., n8n, Brevo CRM, Fillout, Telnyx, and Framer). These providers are bound by strict confidentiality agreements and are permitted to process your data solely to perform services on our behalf.
• Legal Requirements: When required by law, subpoena, court order, or government authority, or to enforce our legal rights and protect property safety.
Legal Requirements: When required by law, subpoena, court order, or government authority, or to enforce our legal rights and protect property safety.
5. Data Security and Retention
We implement administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.
Retention: We retain personal information only as long as necessary to fulfill the purposes for which it was collected, resolve disputes, and satisfy legal or tax requirements.
Disposal: Once data is no longer required, it is securely deleted, overwritten, or anonymized.
6. Accessing and Updating Your Information
Under Canadian privacy laws, you have the right to request access to the personal information we hold about you and to request corrections if any details are inaccurate or incomplete.
To submit a request for data access or correction, please write to our Privacy Officer using the contact details below. We will respond to verified requests within 30 days.
7. Third-Party Links
Our Site may contain links to third-party websites or services (e.g., social media platforms). We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any site you visit.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices, services, or legal obligations. Updates will be posted on this page with a revised "Last Updated" date.
9. Contact Us & Privacy Complaints
If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact:
Privacy Officer
NorthCrew Property Services Corp.
Alberta, Canada
Email: contact@northcrewpropertyservices.com
Phone: +1 (825) 982-1900